When you purchase something from our Site, as part of the buying and selling process, or if you set up an account with us, we collect the personal information you give us such as your name, address, and email address.
If you provide us feedback or contact us via the Site or by e-mail, we will collect your name and e-mail address, as well as any other content included in the communication, in order to send you a reply.
Because we use a checkout page hosted by third party providers (currently, Helcim and PayPal), your credit card information is sent directly to our providers and is not stored by us. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS).
PCI-DSS requirements help ensure the secure handling of credit card information by our Site.
When you use our Site, some information is automatically collected. For example, when you use our Site, your geographic location, how you use the Site, your browser type, operating system, Internet Protocol (IP) address, and domain name may be collected. This information is generally used to help us deliver the most relevant information to you and administer and improve the Site.
As is true of most websites, we gather certain information automatically and store it in log files. This information includes IP addresses, browser type, Internet service provider (“ISP”), referring/exit pages, operating system, date/time stamp, and clickstream data. We use this information to maintain and improve the performance of the Site.
WHAT DO WE DO WITH YOUR INFORMATION?
We will use your personal information to provide the Site to you, alert you of new Site features and enhancements, enhance and test the Site, respond to your support issues, and/or notify you of upgrade opportunities, promotions, and special offers. You agree that we may communicate with you via email and similar technologies for any purpose relating to the Site, including emails about our Site, new products and other updates.
When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, you provide your consent to our collecting it and using it for that specific reason only. If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to opt out of that usage.
If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, by contacting us at AgingWell@SabiPets.com. In addition, all marketing e-mails from us will provide you with the opportunity to unsubscribe from future marketing mailings. Even if you opt out of such mailings, however, we reserve the right to send you e-mail and other communications to disclose maintenance and other service issues.
We may use aggregate information to determine the demographics of our users and to distribute statistics and general marketplace information about us. These demographics will always represent aggregate information and will not identify a specific user.
We may also disclose personal information:
- when we have your permission to do so; or
- when we believe in good faith that disclosure is reasonably necessary to (1) comply with a legal process or law, or to respond to a government request for information, (2) enforce our Terms of Service or other agreements, (3) respond to claims that any content on the Site violates the rights of third parties, or that otherwise arise from your use of the Site, or (4) protect the rights, property, or personal safety of us, our users, or the public.
In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.
However, certain third-party Site providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.
For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.
In particular, certain providers may be located in or have facilities that are located at a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party website provider, then your information may become subject to the laws of the jurisdiction(s) in which that website provider or its facilities are located.
To protect your personal information, we take reasonable precautions and follow industry standard practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.
By using this Site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence, or are using the Site under the supervision of a parent or guardian and are legally able to enter into a contract.
We do not knowingly allow children under the age of thirteen (13) to sign up for an account on the Site or to otherwise disclose any of their personal information to us. If you are under 13 years old, please do not use or access our Site. We do not intend to collect information about children under the age of 13. If we later obtain actual knowledge that a user is under 13 years of age, we will take steps to remove that user’s information from our systems. If you are the parent or guardian of a child under 13 whom you believe has disclosed personal information to us, please contact us at CustomerService@SabiPets.com so that we may delete and remove the child’s information from our systems.
MERGER, SALE OR BANKRUPTCY
In the event that all or part of our company is acquired by or merged with a third party entity, we may transfer or assign the personally identifiable information held by us as part of such merger, acquisition, or other change of control. In the unlikely event of our bankruptcy, insolvency, reorganization, receivership, or assignment for the benefit of creditors, or the application of laws or equitable principles affecting creditors' rights generally, we may not be able to control how personal information is treated, transferred, or used.
QUESTIONS AND CONTACT INFORMATION
If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or want more information, you may contact us at CustomerService@SabiPets.com.
Last modified May 2017